Our processes are designed with the client's interests in mind. Our goal is to
treat our clients the way we want to be treated. Below is a step by step rundown of the typical
project lifecycle we follow with our clients:
Free Initial Consultation: We understand that potential clients are
busy and want to find out as quickly as possible if Affordable Automation can solve their needs within
the price range and timing desired. Our goal when first connecting with you will be to discuss what
you want to accomplish within a short 5 to 20 minute phone conversation. We then usually give a ball
park estimate of what the potential application will cost. If further engagement is desired by the
client, we meet for a secondary consultation.
Secondary Consultation: In this phase we want to understand more in
depth what is desired. This meeting can take 2 to 4 hours. Then the Affordable Automation team will
brainstorm together and come up with a design that will solve the client's needs. We will then meet to
present our design, cost estimate and timing to our client.
At this point the client can decide if they want to continue or not. If the
client decides not to continue, no cost has been incurred.
Creation of SOW/Agreement: At this point we will put together a
statement of work/agreement. This document will include the Project Overview, Project Deliverables,
Cost Estimate, Time Estimate, and various other information. Once this document is signed by both
parties, work can immediately begin.
Start the Collaborative Process: We believe the collaboration between
the client and our team is where great things happen. The client brings to the table what they want to
ultimately accomplish and we bring 32 years of experience in designing and developing solutions. By
both parties working closely together and brainstorming together on a continuous basis, this will
results in successful projects.
A common yet outdated way of developing applications is for the client to
simply tell the developers what they want to accomplish. The developers happily oblige, and go away
for 2 months to develop the application. After which they come back to demo the 'finished'
application. It is then the client's turn to informs the developer this is not want they wanted... at
all! This approach has always had a very low success rate.
We have found that following an iterative process of developing applications
creates the most successful projects. For example, on a 5 week project, there may be as many as 12
short meetings between both parties. The beauty of this is each iteration gets the application closer
to the end goal. The client will also get to see and test the application in its current state to get
a feel of it actually working in the live environment.
Once all project deliverables are met, and both parties are satisfied, the
application is ready to be implemented on your system.
Implement the Application: A date for installation will be scheduled
and the implementation will begin. After everything has been tested, it will be ready to be used by
the end users; we guarantee to walk alongside our clients as it goes live.
Support: Unfortunately, a large percentage of companies that develop
applications for their clients show little interest in supporting the application whether they say so
or not. However, at Affordable Automation, our goal is to develop long term relationships with our
clients and we will support our applications if requested. We also work very hard to respond to our
clients when they need support.
Future Enhancements: Many times down the road, our clients realize they
would like to expand the original functionality. Again, we are interested in developing term
relationships with our clients. Just give us a call and we will be ready to discuss and develop any